Delivery & Returns

Shipments

My Hermes UK Tracked Delivery £3.50

We send your CBD products with My Hermes.

You will receive an email with your tracking details and orders usually arrive within 3-5 days.

Royal Mail Next Day Special Delivery – Orders Before 2 pm £8.00

For orders placed before 2 pm Monday-friday, you will receive next day delivery

International Delivery

We ship CBD products worldwide for an additional postage cost of £15.00

International orders are shipped with Royal Mail International Tracked.

Once you have ordered you will receive an email with a tracking code.

Unfortunetly we are not able to guarantee international delivery. Therefore international customers do order at their own risk. We do our very best to disguise the contents of the parcel however we cannot be responsible if customs seize the package because CBD is not prohibited in your country. 

We advise you to check your local regulations pertaining to the delivery of CBD Products.

We always mark the value of the products as being less than £20GBP this is so you do not incur additional customs charges on arrival. This is furthermore why we cannot guarantee delivery and resend items not recieved as we are unable to make any insurance claims on CBD Products. 

Stealth Shipping

If you would like us to remove packaging and labels please email us at info@exciteforlife.co.uk

We are happy to change the labels to beauty products so if customs do open the package it looks like face serum or hand and body massage oil as an example. 

Once we have received your request you can place your order and we will ship your CBD products as you have requested.

Returns

We hope you do not need to return your products to us however if you do we accept returns within 30 days of receipt of delivery. The item must be unopened and in the original packaging, undamaged unless this is the reason for return.

The item needs to be returned with tracking to our office address:

Excite for Life

7 Westgate
Cleckheaton,
West Yorkshire
United Kingdom
BD19 5ET

Unfortunately we cannot replace vape pens that have been broken. If it is faulty we are happy to exchange however if the glass has been smashed you will need to purchase a new vape pen.

Buy 3 Get 1 FREE

We also cannot offer a refund on items purchased through our Buy 3 Get 1 Free Offer.
If an item was returned it would mean you had a free item and only purchased two items.
We are only able to offer these savings to customers by buying larger quantities of stock.
Therefore in this instance we are happy to exchange the product for something else to the same value.

We create the highest quality organic CBD oil available in the UK. Our products contain high amounts of CBD (Cannabidiol) and uses only 100% pure and natural CO2 extracts guarenteed.